I boarded my dog for the first time ever and was very glad I chose this facility! My dog tends to be on the nervous side and has a bit of separation anxiety, so I was a bit apprehensive to board him. The facility director checked us in, talked through her plan for helping my nervous little guy acclimate to being away from home, and said she even said would call me after his first play group to let me know how he was doing, and she did. Bonus: they post a YouTube video everyday of the play groups, which was reassuring! I’d be more than comfortable leaving my dog there again, and will definitely be using this facility again in the future!! Highly recommend it.